Infrastructure upgrade

Scheduled Maintenance Report for Zephyr Scale

Postmortem

The infrastructure upgrade has been successful, completed within the expected timeframe. There are side-effects and TM4J is up and running again.

Posted Jun 25, 2020 - 12:31 UTC

Completed

The scheduled maintenance has been completed.
Posted Jun 06, 2020 - 17:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 06, 2020 - 13:00 UTC

Scheduled

To ensure uptime and stability of the TM4J Cloud platform, we are planning to perform an upgrade on our infrastructure.

We expect the downtime to last up to 4 hours. During this maintenance window, the platform will be inaccessible, including access to the app in Jira or via the REST API. All operations will resume immediately after the maintenance window, however, you may experience some performance degradation up to 24 hours after this maintenance period.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at our support portal: https://productsupport.adaptavist.com/servicedesk/customer/portal/33.

For more information, please visit our Support Resources page: https://support.smartbear.com/tm4j-cloud/docs/resources/index.html
Posted May 29, 2020 - 12:35 UTC
This scheduled maintenance affected: Zephyr Scale Cloud (US) and Zephyr Scale Cloud REST API(US).